Global delivery large UPS has confirmed it has skilled a data breach that will have exposed some customer data.
According to Emsisoft menace analyst Brett Callow, who introduced the invention by way of Twitter, prospects have been receiving a letter from UPS which says, “UPS is aware that some package recipients have received fraudulent text messages demanding payment before a package can be delivered.”
Despite guarantees to be investigating by way of an inner overview, and the following revelation of how the scammer received maintain of customer info, UPS has been scrutinized for the way in which it dealt with the occasion.
UPS phishing rip-off outcomes in data breach
The letter from UPS Canada begins by typically describing phishing and smishing assaults, leaving it till midway by earlier than disclosing that some prospects have really been affected. It’s unclear whether or not different areas that UPS operates in are additionally affected.
Callow stated in the thread: “This is not what a data breach notification should look like. They should immediately make clear what they are or else people will do what I almost did and put them in the recycling unread.”
UPS has confirmed that the attacker abused its bundle look-up device to acquire details about the supply, which it says “potentially [included] a recipient’s phone number.” The phishing rip-off makes use of victims’ telephone numbers to demand fee for a bundle forward of supply.
It is believed that particulars, together with the recipient’s identify, cargo tackle, and “potentially phone number and order number” had been obtained between February 1, 2022 and April 24, 2023, over a interval spanning greater than a yr.
Bleeping Computer stories of quite a few malicious messages, seemingly linked to this assault, which have been seen by the publication. It seems that the menace actor has posed as Apple and Lego, each of that are recognized for closely utilizing UPS’s providers for quick supply.
A UPS spokesperson informed TechRadar Pro:
“We are constantly vigilant when it comes to phishing and other attempts from bad actors. UPS is aware of reports relating to an SMS phishing (“Smishing”) scheme focused on certain shippers and some of their customers in Canada. UPS has been working with partners in the delivery chain to understand how that fraud was being perpetrated, as well as with law enforcement and third-party experts to identify the cause of this scheme and to put a stop to it. Law enforcement has indicated that there has been an increase in smishing impacting a number of shippers and many different industries.
Out of an abundance of caution, UPS is sending privacy incident notification letters to individuals in Canada whose information may have been impacted. We encourage our customers and general consumers to learn about the ways they can stay protected against attempts like this by visiting the UPS Fight Fraud website.”
For now, involved customers ought to think about using identification theft safety instruments to maintain on high of their private data.
- Check out our roundup of the greatest malware elimination instruments
Via Bleeping Computer
…. to be continued
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